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	<title>Ben Hwang &#187; Marketing</title>
	<atom:link href="http://www.benhwang.com/category/business/marketing/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.benhwang.com</link>
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		<title>Marketing to the Right Audience</title>
		<link>http://www.benhwang.com/2010/10/marketing-to-the-right-audience/</link>
		<comments>http://www.benhwang.com/2010/10/marketing-to-the-right-audience/#comments</comments>
		<pubDate>Mon, 18 Oct 2010 04:38:46 +0000</pubDate>
		<dc:creator>darkmoon</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[audience]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[commercial]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[To the Cloud]]></category>

		<guid isPermaLink="false">http://www.benhwang.com/?p=274</guid>
		<description><![CDATA[<p>I&#8217;ve found that one of the biggest mistakes of technical marketers is to assume that your audience know what the hell you&#8217;re talking about. The latest Microsoft commercial is a great example of terrible marketing. In &#8220;To the Cloud&#8221;, the lady is going to the cloud to fix her issues of her family not [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve found that one of the biggest mistakes of technical marketers is to assume that your audience know what the hell you&#8217;re talking about.  The latest Microsoft commercial is a great example of terrible marketing.   In &#8220;To the Cloud&#8221;, the lady is going to the cloud to fix her issues of her family not being still and taking a family photo.   What&#8217;s interesting is that it doesn&#8217;t really explain what the cloud has anything to do with this nor why it&#8217;s &#8220;To the Cloud&#8221;.</p>
<p>Obviously, for those in the know-how and geekdom, this is a pretty simple task of dissection.  But this isn&#8217;t like an IBM commercial where it&#8217;s targeted at business people.  No, this is something targeted at your normal everyday Joe Schmoe that doesn&#8217;t really care one way or another if your application is in the &#8220;cloud&#8221; or not.   I mean, in all honesty, you just want things to work, and work well.  Do you care whether or not it works in the cloud?  Of course not.   It&#8217;s like me trying to explain the differences between CDMA and GSM and the difference in call quality based on technological differences to my mother.  If she&#8217;s going to buy a cell phone, she cares about the way it looks and how cool it is instead of what the infrastructure it sits on.</p>
<p>Same thing here.   Thus, that Microsoft ad turns out to be a total cheese to those that know, and totally misses the ball with those that don&#8217;t.   Always make sure that you understand your audience before you play technical keywords at them.</p>
]]></content:encoded>
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		<title>Use Correct Domain Registration Methods</title>
		<link>http://www.benhwang.com/2010/08/use-correct-domain-registration-methods/</link>
		<comments>http://www.benhwang.com/2010/08/use-correct-domain-registration-methods/#comments</comments>
		<pubDate>Wed, 18 Aug 2010 20:17:40 +0000</pubDate>
		<dc:creator>darkmoon</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[corporate]]></category>
		<category><![CDATA[Corporation]]></category>
		<category><![CDATA[domain name]]></category>
		<category><![CDATA[legitimate]]></category>
		<category><![CDATA[registration]]></category>

		<guid isPermaLink="false">http://www.benhwang.com/?p=266</guid>
		<description><![CDATA[<p>One of the worst things you can do as a business that no one has ever heard of is to register your domain name incorrectly. Here&#8217;s a great example. One of the first things I do when I do business with someone new is look at their website. If it&#8217;s shoddy, then I probably [...]]]></description>
			<content:encoded><![CDATA[<p>One of the worst things you can do as a business that no one has ever heard of is to register your domain name incorrectly.   Here&#8217;s a great example.   One of the first things I do when I do business with someone new is look at their website.   If it&#8217;s shoddy, then I probably am very hesitant to even begin to do business with those individuals.   The second is I check the whois records.</p>
<p>There&#8217;s a lot of information that you can gather the analysis of both the website and the whois records.   The first can tell you if it&#8217;s been thrown up in a hurry and if it&#8217;s a template site.  If it is, no worries, but if both the former (shoddy website) and latter (domain registration) don&#8217;t jive, that&#8217;s a sign to run very far away before you get taken for a spin.</p>
<p>The whois record shows the registration of the domain and whom is in charge of the business itself from billing to technical to administration.   Every major corporation will have their own IT departments in charge of these records and thus the emails will always be from a corporate domain.   For example,<strong> ibm.com is registered to the corporation and the emails all have ibm.com on the end</strong>.</p>
<p><code><br />
Registrant:<br />
International Business Machines Corporation<br />
   New Orchard Road<br />
   Armonk, NY 10504<br />
   US</p>
<p>   Domain Name: IBM.COM</p>
<p>   Administrative Contact:<br />
      IBM DNS Admin         dnsadm@us.ibm.com<br />
      IBM Corporation<br />
      New Orchard Road<br />
      Armonk, NY 10504<br />
      US<br />
      +1.9147654227 fax: +1.9147654370</p>
<p>   Technical Contact:<br />
      IBM Corporation     ipreg@us.ibm.com<br />
      New Orchard Road<br />
      Armonk, NY 10504<br />
      US<br />
      +1.9192544441 fax: +1.9147654370</p>
<p>   Record expires on 20-Mar-2018.<br />
   Record created on 19-Mar-1986.</p>
<p>   Domain servers in listed order:</p>
<p>   INTERNET-SERVER.ZURICH.IBM.COM 195.176.20.204<br />
   NS.WATSON.IBM.COM            129.34.20.80<br />
   NS.ALMADEN.IBM.COM           198.4.83.35<br />
   NS.AUSTIN.IBM.COM            192.35.232.34<br />
</code></p>
<p>  That is a huge tell-tale sign that says that someone is a legit owner and knows what they&#8217;re doing.  If not, then whether or not you&#8217;re a legitimate business, you could be stereotyped into the bucket of &#8220;scammers and fraud&#8221; even before you start your wheeling and dealing.  And is that something you really want to do to yourself if you&#8217;re trying to create partnerships and sales?  Definitely not.</p>
<p>So do the right thing.  Register your domains in the right method and keep yourself from having a lot of headache explanations in the future.</p>
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		<item>
		<title>Dilbert on SEO</title>
		<link>http://www.benhwang.com/2010/02/dilbert-on-seo/</link>
		<comments>http://www.benhwang.com/2010/02/dilbert-on-seo/#comments</comments>
		<pubDate>Mon, 22 Feb 2010 12:15:08 +0000</pubDate>
		<dc:creator>darkmoon</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Dilbert]]></category>
		<category><![CDATA[SEO]]></category>

		<guid isPermaLink="false">http://www.benhwang.com/?p=135</guid>
		<description><![CDATA[<p></p> ]]></description>
			<content:encoded><![CDATA[<p><center><a href="http://dilbert.com/strips/comic/2010-02-19/" title="Dilbert.com"><img src="http://dilbert.com/dyn/str_strip/000000000/00000000/0000000/000000/80000/2000/200/82275/82275.strip.gif" border="0" alt="Dilbert.com" width="500" /></a></center></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Don&#8217;t Just Leave Your John Hancock Anywhere</title>
		<link>http://www.benhwang.com/2010/02/dont-just-leave-your-john-hancock-anywhere/</link>
		<comments>http://www.benhwang.com/2010/02/dont-just-leave-your-john-hancock-anywhere/#comments</comments>
		<pubDate>Mon, 01 Feb 2010 18:17:12 +0000</pubDate>
		<dc:creator>darkmoon</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[creative]]></category>
		<category><![CDATA[john hancock]]></category>
		<category><![CDATA[signature]]></category>
		<category><![CDATA[website]]></category>

		<guid isPermaLink="false">http://www.benhwang.com/?p=126</guid>
		<description><![CDATA[ Image via Wikipedia <p> I sign a lot of legal documents in the contracts and deals that are forged for my web based accounting business. But there&#8217;s one thing that I&#8217;ve noticed where a lot of creative types are not careful with when it comes to newsletters and websites. When it comes to [...]]]></description>
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<div>
<dl class="wp-caption alignright" style="width: 310px; ">
<dt class="wp-caption-dt"><a href="http://commons.wikipedia.org/wiki/Image:JohnHancockSignature.jpg"><img src="http://upload.wikimedia.org/wikipedia/commons/thumb/7/71/JohnHancockSignature.jpg/300px-JohnHancockSignature.jpg" alt="Hancock's signature as it appears on the engro..." title="Hancock's signature as it appears on the engro..." width="300" height="88"></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size:0.8em">Image via <a href="http://commons.wikipedia.org/wiki/Image:JohnHancockSignature.jpg">Wikipedia</a></dd>
</dl>
</div>
</div>
<p>  I sign a lot of legal documents in the contracts and deals that are forged for my <a href="http://www.merchantsmirror.com">web based accounting</a> business.   But there&#8217;s one thing that I&#8217;ve noticed where a lot of creative types are not careful with when it comes to newsletters and websites.   When it comes to business, you want to market yourself and many people sign their names as a sort of personal touch.   Here&#8217;s the key.</p>
<p><strong>Don&#8217;t sign your full name.</strong></p>
<p>First name?  Sure.  But never sign your last name unless you&#8217;re looking to sign a check or a legal document.  Why?  Security.  It&#8217;s one thing to have your identity stolen, but it&#8217;s another to invite your identity to be stolen.   And for most legal documentation, your power is in your signature.   I mean, it&#8217;s already easy enough to pick it up from carbon copies, checks, and other things out there.  But why make it easy enough to pull off with a little Photoshop work?</p>
<p>Protect yourself and don&#8217;t just leave it around.  You can personalize and brand yourself.   But in my humble opinion?  Leaving your John Hancock just laying around is a disaster waiting to happen.</p>
<div class="zemanta-pixie" style="margin-top:10px;height:15px"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/bb4ce654-1fde-4839-8c9d-21ae9c64ce8c/" title="Reblog this post [with Zemanta]"><img class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=bb4ce654-1fde-4839-8c9d-21ae9c64ce8c" alt="Reblog this post [with Zemanta]" style="border:none;float:right"></a><span class="zem-script more-related pretty-attribution"><script type="text/javascript" src="http://static.zemanta.com/readside/loader.js" defer="defer"></script></span></div>
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		<title>Keeping Your Blog Posts Short</title>
		<link>http://www.benhwang.com/2009/08/keeping-your-blog-posts-short/</link>
		<comments>http://www.benhwang.com/2009/08/keeping-your-blog-posts-short/#comments</comments>
		<pubDate>Mon, 24 Aug 2009 13:00:11 +0000</pubDate>
		<dc:creator>darkmoon</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[length]]></category>
		<category><![CDATA[posts]]></category>

		<guid isPermaLink="false">http://www.benhwang.com/?p=75</guid>
		<description><![CDATA[<p>When you&#8217;re marketing something you need to realize that as you get younger generations tied directly into the digital age, their attention span is shorter than the previous generations. So if you&#8217;re trying to market to them, you have to keep the messages short. Extremely short.</p> <p>It&#8217;s something that I&#8217;ve never understood when people [...]]]></description>
			<content:encoded><![CDATA[<p>When you&#8217;re marketing something you need to realize that as you get younger generations tied directly into the digital age, their attention span is shorter than the previous generations.   So if you&#8217;re trying to market to them, you have to keep the messages short.  Extremely short.</p>
<p>It&#8217;s something that I&#8217;ve never understood when people write out thousands of words in your marketing piece that&#8217;s targeted towards an audience that has the attention span of about fifteen or twenty seconds.   It just doesn&#8217;t quite work.   So my personal feelings are that if you&#8217;re going to write blog posts do things such as:</p>
<ul>
<li> Use bullet points.
<li> Short paragraphs, not one giant one.
<li> No more than two-three hundred words.</ul>
<p>Believe me, when I say that unless you&#8217;re just writing for the sake of writing and people have the time to sit down and read it, it&#8217;s really not worth the effort in busting out a huge opinion article that most people will just skim.   In this information world, I personally follow on a daily basis over two hundred sites these days.  It&#8217;s actually impossible for me to read everything so I skim the things that seem to capture my attention and skip the ones that look like they&#8217;re long and boring.  Call it the Internet age of ADHD.</p>
]]></content:encoded>
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		<title>Liquid Plumbr Branded Before Its Time</title>
		<link>http://www.benhwang.com/2009/08/liquid-plumbr-branded-before-its-time/</link>
		<comments>http://www.benhwang.com/2009/08/liquid-plumbr-branded-before-its-time/#comments</comments>
		<pubDate>Sun, 23 Aug 2009 16:16:16 +0000</pubDate>
		<dc:creator>darkmoon</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Clorox]]></category>
		<category><![CDATA[Liquid Plumbr]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://www.benhwang.com/?p=80</guid>
		<description><![CDATA[<p> It&#8217;s interesting that I was going to Walmart for a little bit of clog removal stuff and I realized that there are two major brands. One is Drano, and the other is Liquid Plumbr.</p> <p>Since lately, I&#8217;ve been in a branding mode and was constantly thinking about a product&#8217;s naming it hit me [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.benhwang.com/wp-content/uploads/2009/08/liquidplumbr.jpg" alt="liquidplumbr" title="liquidplumbr" width="300" height="300" align="right" style="padding-left: 5px;" />  It&#8217;s interesting that I was going to Walmart for a little bit of clog removal stuff and I realized that there are two major brands.   One is <em>Drano</em>, and the other is <em>Liquid Plumbr</em>.</p>
<p>Since lately, I&#8217;ve been in a branding mode and was constantly thinking about a product&#8217;s naming it hit me that <em>Liquid Plumbr</em> went Web 2.0 brand a long time ago by dropping the &#8220;e&#8221;.   Just think about it.   Flickr, Zoomr, and there&#8217;s a whole bunch of other brand names out there that are Internet based and how they&#8217;re named today to make them unique.   Notice that names these days are two to three syllables for online but if it&#8217;s an offline product then more syllables is acceptable.   Part of it matches with the fact that you have to take into account domain names.   The other is ease of typing.</p>
<p>In any case, I thought it was very interesting that Clorox had it going on back when the Internet wasn&#8217;t even a daily occurrence in people&#8217;s lives yet.   That&#8217;s pretty forward thinking if you ask me.</p>
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		<item>
		<title>Internet versus Traditional Branding</title>
		<link>http://www.benhwang.com/2009/08/internet-versus-traditional-branding/</link>
		<comments>http://www.benhwang.com/2009/08/internet-versus-traditional-branding/#comments</comments>
		<pubDate>Tue, 18 Aug 2009 14:12:16 +0000</pubDate>
		<dc:creator>darkmoon</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[trend]]></category>

		<guid isPermaLink="false">http://www.benhwang.com/?p=70</guid>
		<description><![CDATA[ Image by Will Lion via Flickr <p> Have you ever noticed that Internet branding is actually very different from your normal offline branding?</p> <p>Well it is.</p> <p>Look at the majority of your web applications. The names often do not have a business affiliation, or is anecdotal at best. From large to small (Twitter [...]]]></description>
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<dl class="wp-caption alignright" style="width: 250px; ">
<dt class="wp-caption-dt"><a href="http://www.flickr.com/photos/22498907@N02/2762459813"><img src="http://farm4.static.flickr.com/3085/2762459813_9f9121d8ed_m.jpg" alt="searching for brands" title="searching for brands" width="240" height="160"></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size:0.8em">Image by <a href="http://www.flickr.com/photos/22498907@N02/2762459813">Will Lion</a> via Flickr</dd>
</dl>
</div>
</div>
<p>  Have you ever noticed that Internet branding is actually very different from your normal offline branding?</p>
<p>Well it is.</p>
<p>Look at the majority of your web applications.   The names often do not have a business affiliation, or is anecdotal at best.   From large to small (Twitter to Zimbra), there is really isn&#8217;t some sort of great reference to the business itself even though the company might be extremely successful.   Moo.com is a great example of an entirely wonderful business that has a name that doesn&#8217;t really reflect the business itself.   Unless someone is going to tell me that the sound a cow makes happens to relate to printing somehow.</p>
<p>In any case, the branding style of the Internet is different in this sense because it&#8217;s actually more based on the number of syllables and how easy it is to type into your URL.  The majority of Web brands are two to three syllables.  Just take a look at this <a href="http://www.dotomator.com/web20.html">name generator</a> and you can see what exactly is going on.</p>
<p>Now there are definitely different schools of thought on whether or not you should attach another word to your brand to reinforce the industry that its from.   My feelings are that the motto or tagline is a great place for this but don&#8217;t make it a part of the name since it holds your business back if you confine it too much from the beginning.  Just as a pitcher&#8217;s throw is all in the wrist, branding is all about the marketing.</p>
<p>I believe that this is something that any Internet marketing has to take heed of since the markets and trends of the Internet are vastly different to the traditional platforms due to the differentiation in participants. </p>
<div class="zemanta-pixie" style="margin-top:10px;height:15px"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/68d77291-1a24-480d-9ccb-b9cf764346ae/" title="Reblog this post [with Zemanta]"><img class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=68d77291-1a24-480d-9ccb-b9cf764346ae" alt="Reblog this post [with Zemanta]" style="border:none;float:right"></a><span class="zem-script more-related pretty-attribution"><script type="text/javascript" src="http://static.zemanta.com/readside/loader.js" defer="defer"></script></span></div>
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		<title>Smaller Regional Marketing Need to Focus on Niches</title>
		<link>http://www.benhwang.com/2009/06/smaller-regional-marketing-need-to-focus-on-niches/</link>
		<comments>http://www.benhwang.com/2009/06/smaller-regional-marketing-need-to-focus-on-niches/#comments</comments>
		<pubDate>Sun, 21 Jun 2009 15:35:12 +0000</pubDate>
		<dc:creator>darkmoon</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[niche]]></category>
		<category><![CDATA[opinion]]></category>
		<category><![CDATA[small business]]></category>

		<guid isPermaLink="false">http://www.benhwang.com/?p=38</guid>
		<description><![CDATA[ Image via Wikipedia <p> One of the things that I&#8217;ve never understood about smaller regions and how they market tech sectors is the fact that they don&#8217;t play to their strengths. They take a nationally well-known topic and try to compete in the same sector. It&#8217;s not that it&#8217;s impossible, but it&#8217;s more [...]]]></description>
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<dt class="wp-caption-dt"><a href="http://commons.wikipedia.org/wiki/Image:Piedmonttriadarea.png"><img src="http://upload.wikimedia.org/wikipedia/commons/thumb/1/15/Piedmonttriadarea.png/300px-Piedmonttriadarea.png" alt="Piedmonttriadarea" title="Piedmonttriadarea" width="300" height="112"></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size:0.8em">Image via <a href="http://commons.wikipedia.org/wiki/Image:Piedmonttriadarea.png">Wikipedia</a></dd>
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<p>  One of the things that I&#8217;ve never understood about smaller regions and how they market tech sectors is the fact that they don&#8217;t play to their strengths.   They take a nationally well-known topic and try to compete in the same sector.   It&#8217;s not that it&#8217;s impossible, but it&#8217;s more of the fact that when someone has more resources and you know they can out-gun you, you don&#8217;t take them head on.</p>
<p>Thus, I&#8217;ve personally always felt that niche markets are the place to be when you&#8217;re the smaller player in the marketing field.   Most of the big league people around the States are all doing biotechnology.  Biotech this, biotech that, and the same goes for the Piedmont Triad.   Now, I&#8217;m not saying that it&#8217;s bad to compete on this level, but you put yourself at a disadvantage because of location (smaller cities), and less resourcing (bigger cities have bigger VCs).  Yet choosing a niche within biotech such as prosthetics or skin regeneration, would be able to take much of the current degradation of furniture and textiles and shift them into a suitable marketing position.</p>
<p>Niches have always been the bread and butter of small businesses.   Even my own business focuses on the niche of <a href="http://www.merchantsmirror.com">small business accounting</a>.   This is because the competition at the larger markets (Walmarts and Targets) is so vast that they don&#8217;t need to target ethnic variety as much.   Yet, these businesses that fill in the cracks of the spectrum are the ones that keep things going.   A small mom &#038; pop store doesn&#8217;t want to compete on the scale of Walmart, and nor should they.  The same reasoning goes for regional marketing.</p>
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