Affiliations

Ben Hwang - Insight Community Expert

In Search of the Purple Squirrel

Image via Wikipedia

It’s interesting that government doesn’t pay attention to the one industry that has the ins and outs on who gets what job.   And that my friend, would be the human resources department.

What’s fascinating about this industry is that while most of the time you think of them as [...]

Why Quality Control is Important

Image via Wikipedia

I really love Chick-Fil-A.  They not only have a wonderful methodology for customer service, but they often double-up on service when it comes to the drive thru.   If you’ve ever noticed, there is usually one person that handles drinks, one person that hands it to you, and several people [...]

Marketing to the Right Audience

I’ve found that one of the biggest mistakes of technical marketers is to assume that your audience know what the hell you’re talking about. The latest Microsoft commercial is a great example of terrible marketing. In “To the Cloud”, the lady is going to the cloud to fix her issues of her family not [...]

Use Correct Domain Registration Methods

One of the worst things you can do as a business that no one has ever heard of is to register your domain name incorrectly. Here’s a great example. One of the first things I do when I do business with someone new is look at their website. If it’s shoddy, then I probably [...]

How Good Project Management Would Make Everyone’s Life Easier

Image by Ivan Walsh via Flickr

There are certain things I believe in business.   One is that you need to know when to choose your battles.   The other is that you have to disseminate relevant information so that people know why they have to do something that is pretty self explanatory [...]