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Ben Hwang - Insight Community Expert

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Doing Right By Your Business

Image by bargainmoose via Flickr

Today, I gave a call to a good friend of mine.

We chatted for a while about the financial sector, and we started down the path of what was going on in my life with my online accounting gig. Needless to say, a life of an entrepreneur [...]

Obsessing About Customers

Customer relations is something that any person that has been in any corporate CSR position knows it ranks solidly as the very first thing. If you don’t listen to your customers, you won’t have a product to sell. Many larger corporations over time fail to take this into account, thinking that they can [...]

Architecting Feedback Driven Web Products

Image by Fenng(dbanotes) via Flickr

One of the biggest mistakes of product development is the whole “build it and they will come” mindset.

Don’t get me wrong, it does work. But it’s usually predicated by developers that believe they know what the next best thing is (what entrepreneur doesn’t) and instead of [...]

How To Innovate an Incubator

Image via CrunchBase

I recently had the chance to read about Capital Factory out of Austin, a startup incubator that helps get those entrepreneurs off the ground.

What’s interesting about this setup versus your ordinary incubator was the fact that it took the experience of established entrepreneurs or serial entrepreneurs and placed [...]