Benjamin Hwang
Summary
Looking for more opportunities all the time. There's only so much time in the day to take an idea and mold it into something that the world would like to see. Been a technical person all my life, but decided that it was time for a change and approaching a new direction.
Professionally trained in telecommunications, programming, information technology and information research. One of my current fascinations is short-long term strategy planning, innovative design, and process optimization in order to control fiscal efficiency and profitability.
I am also a contributor to 8Asians.com, Insight Community, and other online blogs and publications. Also the Technical Advisor for both the esteemed Asian American literary journal, Kartika Review, and the fashion design firm, Taryn Zhang.
Specialties
RF optimization, network design, market and trend analysis, online strategy development, social media, information research, Solaris, Linux, cloud computing
Experience
Chief Executive Officer, Founder
Firelace, Inc.
Privately Held; 1-10 employees; Financial Services industry
October 2009 – Present (2 years 5 months)
Both short and long term strategy planning for our flagship product, Merchant's Mirror. This accounting suite for small business requires both technical knowledge along with internal/external customer service experience.
Senior Systems Engineering Consultant
Nokia Siemens Networks
Public Company; 10,001+ employees; NOK; Telecommunications industry
August 2010 – December 2011 (1 year 5 months) Charlotte, North Carolina Area
Performed VPU/SDU integration into Southeast markets as well as trained and lead engineering teams on 4812 and UBS ethernet backhaul conversion projects. Has excellent customer management skills developed through direct customer support built and sustained strong customer relations. Assisted program management in scheduling and explanation of projects to customer upper management. Other technical abilities include writing shell scripts to assist in consistency during projects.
Chief Strategy Officer, Founder
Firelace, Inc.
Privately Held; 1-10 employees; Financial Services industry
July 2005 – October 2009 (4 years 4 months)
The CSO position requires a very dynamic ability to shift from one thing to another and to seek out short-long term strategies that connect well with the company. Technically, I have not only delved into both database and code itself, but have optimized the system to work more efficiently with the latest deployment technologies. I am also in charge of business development and client resolution, due to my experience in the past with enterprise level emergency management.
Senior Systems Engineer
Motorola
Public Company; 10,001+ employees; MMI; Telecommunications industry
December 1998 – March 2009 (10 years 4 months)
Currently work on historical trends and new technology development as well as feature testing and troubleshooting for CDMA deployment nationwide. The majority of my time has been spend on studying and analyzing issues in first application markets, and working with development in providing fixes and interactions with the customer.
Previous duties included direct market interactions with the customer along with RF optimization in field and test support at both switch and base stations. Also have created custom tools from system encryption to integration tools to assist in overall facilities of testing and deployment.
Worked on both CDMA 1X/EVDO and WiMax technologies.
Certifications
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Six Sigma Yellow Belt
Languages
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English
(Native or bilingual proficiency) -
Chinese
(Professional working proficiency)
Education
Leadership Greensboro
2005 – 2005
Washington State University
1999 – 2002
Mercer Island High School